567db Frequently Asked Questions
Everything you need to know about 567db — from creating your account and depositing via bKash or Nagad, to cricket betting rules, bonus terms, and staying safe online in Bangladesh.
This FAQ covers the questions Bangladeshi players ask us most. We have grouped them into five categories so you can find what you need quickly. If your question is not answered here, email our support team at [email protected] — we are available 24 hours a day, every day of the week, Bangladesh Standard Time (BST, UTC+6).
Account & Registration
Creating a 567db account takes under two minutes. Visit the 567db Login page, tap Register, enter your Bangladeshi mobile number, set a strong password, and confirm you are 21 or older. An OTP is sent to your number for instant verification. Once confirmed, your account is live and ready to fund via bKash, Nagad, or Rocket. Players from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and beyond are all welcome.
567db requires a valid Bangladesh National ID Card (NID) or passport for KYC age and identity verification. Upload clear photos of the front and back of your NID through your account settings. Verification is usually completed within 24 hours. Withdrawals are held until KYC is approved, so submitting your documents early is strongly recommended to avoid delays when you want to cash out.
Use the Forgot Password link on the 567db Login page. Enter your registered mobile number and you will receive an OTP by SMS within seconds. Enter the code, choose a new password, and you are back in immediately. If you no longer have access to your registered number, email [email protected] with your NID details and registered name for manual account recovery assistance.
No — each player is permitted exactly one 567db account. Duplicate accounts violate our Terms and Conditions and will result in both accounts being permanently closed with all balances forfeited. If you have accidentally created a second account, contact [email protected] immediately before any action is taken so we can close the duplicate without penalty.
Deposits & Withdrawals
bKash deposits on 567db are credited instantly in nearly all cases — usually within 30 seconds of a successful transaction. If your balance has not updated after 5 minutes, check that the payment completed successfully in your bKash app and that you used the correct 567db merchant number. Still missing after 15 minutes? Send the bKash transaction ID to [email protected] and our team will resolve it promptly.
The minimum deposit on 567db is ৳200 BDT when using bKash, Nagad, or Rocket. Bank transfers via Dutch-Bangla Bank, BRAC Bank, or Sonali Bank carry a minimum of ৳500 BDT. There is no upper cap on single deposits, though unusually large transfers may require additional identity checks under our standard anti-money laundering procedures. All deposits are credited to your 567db balance in BDT.
The minimum withdrawal on 567db is ৳500 BDT to bKash or Nagad. Rocket and bank transfers have a minimum of ৳1,000 BDT. All withdrawals require completed KYC verification before they are processed. Your withdrawal destination must be one of your personally verified payment accounts — 567db does not transfer funds to third-party numbers or accounts for security reasons.
Nagad withdrawals from 567db are typically processed within 1 to 3 hours during normal Bangladesh Standard Time (BST, UTC+6) business hours. Requests submitted after midnight or on public holidays may take up to 12 hours. bKash withdrawals follow the same timeline. Bank transfers to Dutch-Bangla, BRAC, Islami Bank, or Sonali Bank generally settle within 1 to 2 business days. All timelines assume your KYC is fully approved.
567db does not charge any platform fee on deposits or on bKash and Nagad withdrawals. Your mobile financial service provider may apply their own standard transaction charge as per their published tariff — that is outside 567db's control. Bank transfers are processed free of charge on 567db's side, though your bank may apply a standard inter-bank transfer fee. We always recommend checking your provider's current fee schedule before transacting.
Games & Gameplay
Yes. 567db covers BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC ODI series, Test matches, and all major tournaments featuring the Bangladesh Tigers. Both pre-match and live in-play markets are available, including match winner, top batsman, highest scoring over, total runs, method of dismissal, and many more. Cricket is the most-bet sport on 567db among Bangladeshi players and we add new markets for every major fixture.
All slot games on 567db use certified RNG (Random Number Generator) technology supplied by studios including Pragmatic Play, NetEnt, Microgaming, and Spribe. RNG certification means every spin outcome is fully random and cannot be predicted or influenced by the platform. Each game's RTP (Return to Player) percentage is set by the provider and is typically shown on the game's information screen before you spin.
Yes. 567db is fully mobile-optimised and runs smoothly in any modern browser on both Android and iPhone without requiring an app download. Open Chrome on Android or Safari on iPhone, navigate to 567db, log in, and all game categories — cricket betting, slots, live casino, and crash games — are immediately accessible. A stable internet connection gives the best experience, though 567db also performs well on standard Bangladeshi 4G networks.
567db offers a broad live casino library streamed in real time by Evolution Gaming and Ezugi. Titles include Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Dragon Tiger, and Teen Patti — all particularly popular among Bangladeshi players. Live dealers operate around the clock across multiple tables so you can join a game at any hour from Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh.
Bonuses & Promotions
567db offers a welcome bonus to all new players who complete registration and make their first qualifying deposit. The bonus is credited to your account as bonus funds immediately after your deposit clears. The current bonus percentage and maximum BDT amount are shown on the active promotions page — check there for the latest offer, as terms may be updated during seasonal events like Eid, Pohela Boishakh, BPL season, or the T20 World Cup.
567db bonuses carry a wagering requirement (rollover) that must be met before bonus funds can be withdrawn as real money. The specific rollover multiplier is stated clearly on each bonus's terms page. As a general rule, bonus funds must be wagered the required number of times within a set number of days after the bonus is credited. Real-money bets count fully toward the rollover; some game types may contribute at a reduced rate — always check the individual bonus terms.
Whether your 567db welcome bonus applies to cricket betting depends on the specific promotion active when you register. Some bonuses are sportsbook-only (covering cricket, football, kabaddi), some are casino-only (slots, live casino, crash games), and some cover both. The eligible game categories are listed clearly on the bonus terms page. If you are unsure before claiming, contact [email protected] — our team will clarify which markets count toward your rollover.
Yes, 567db free spins expire — the expiry period is stated when they are awarded, typically 7 days from the credit date. To use them, go to the eligible slot game listed in your bonus details, open the game, and your free spins appear automatically in the game interface. Winnings from free spins are credited as bonus funds and are subject to the standard wagering requirement before you can withdraw them as real cash.
Safety & Responsible Gaming
567db is a secure platform that uses 256-bit SSL encryption to protect all player data and financial transactions on every page. Games use certified RNG technology for provably fair outcomes. Player passwords are stored as salted hashes and are never held in plain text. Payment processing via bKash, Nagad, and Rocket goes through those providers' own secure APIs — 567db never stores your mobile banking PIN. Account access is protected by OTP-based authentication at login and during sensitive account changes.
The minimum age to use 567db is 21 years. Players must confirm their age at registration and again during KYC verification by submitting a valid NID or passport. Any account found to belong to a person under 21 will be immediately and permanently closed with all funds forfeited. If you suspect a minor has accessed a 567db account, contact [email protected] immediately for urgent account suspension.
To self-exclude from 567db, go to the Responsible Gaming section in your account settings and select Self-Exclusion, or email [email protected] with the subject Self-Exclusion Request and your registered mobile number. Exclusions are available for 6 months, 12 months, or permanently with no end date. Your account is suspended within 24 hours and you will be unable to log in or deposit for the full duration. We also recommend visiting our Responsible Gaming page for additional guidance and support resources available in Bangladesh.
Still Have Questions? We Are Here to Help
Our support team is available around the clock. Or jump straight in — log in to 567db and start playing with full confidence today.